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Privacy Policy

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of personal information we collect.


Collection of Personal Information

The Sketching Shop will not share/distribute your personal information to a third party. As a member of The Sketching Shop, you must provide a valid email address.

We also collect the following information :

  • Name
  • First Name
  • Mailing address
  • Postal Code
  • Email
  • Phone Number
  • Age/Date of Birth

We collect your personal information via forms and the interactivity between you and our website. We also use, as indicated in the following section, cookies and / or log files to collect information about you.


Forms and interactivity:

Your personal information is collected through form, namely :

  • Registration Form
  • Order Form
  • Polls
  • Contests

We use the information collected for the following purposes :

  • Order tracking
  • Informations / Promotionnal offers
  • Statistics
  • Contact
  • Website management

We will NEVER distribute or sell your personal information.


Log files and cookies

We collect certain information through log files (log files) and cookies (cookies). Mainly :

  • IP address
  • Operating System
  • Visited pages and queries
  • Connection time and date

The use of such files allows us to:

  • Improved service and personalized experience
  • Personal profile
  • Order Tracking
  • Statistics


Right of veto and of withdrawal

We are committed to offering you the right of veto and of withdrawal with respect to your personal information.
The right of veto is defined as the option offered to online visitors to refuse to have their personal information used for certain purposes as outlined during collection.

The right of withdrawal is defined as the ability for users to request that their information not appear anymore, for example, in a mailing list.

To exercise these rights, you may contact us at the following::

Mail : The Sketching Shop, 2380A Rue Coursol, Montreal H3J 1C7
Email : info@thesketchingshop.com
Phone : 514-886-7285
Website : http://www.thesketchingshop.com/


Right of access

We are committed to recognizing a right of access and correction to those who want to access, modify or delete their information. The exercise of this right will be at the following coordinates:

Mail : The Sketching Shop, 2380A Rue Coursol, Montreal H3J 1C7
Email : info@thesketchingshop.com
Phone : 514-886-7285
Website : http://www.thesketchingshop.com/


Security

The personal information we collect is held in a secure environment. Persons employed by us are obliged to respect the confidentiality of your information.
To ensure the safety of your personal information, we use the following measures :

  • SSL (Secure Sockets Layer)
  • Access Management - authorized person
  • Access management - concerned person
  • Backup
  • Login/password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations designed to ensure the confidentiality of your transactions. However, since no mechanism offers total security, an element of risk is always present when the Internet is used to transmit personal information.


Legal

We are committed to comply with the laws in place:
Law on the Protection of Personal informations in Canada

The Sketching Shop may have to provide your personal information to a third party in the event of receipt of a subpoena or other lawful request. We believe in respecting copyright and intellectual property. We may disclose your information in connection with an investigation of these areas of the law.

The sketching Shop reserves the right to change its privacy policy at any time. We will contact you if this had to change.


Cookies List

The table below shows the cookies we collect and the information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.